Privacy Policy

Contractor Gorilla, LLC
Effective date: September 1, 2023
Last updated: September 1, 2026

1. Who We Are

Contractor Gorilla, LLC (“Contractor Gorilla,” “we,” “us,” or “our”) operates https://contractorgorilla.com/ and its pages, features, forms, and functionality (collectively, the “Site”).

Contractor Gorilla provides digital, marketing, technology, creative, consulting, and professional services to businesses. Our services include, but are not limited to, website design and development, website hosting, search engine optimization (SEO), paid advertising and pay-per-click (PPC) management, branding, digital marketing, artificial intelligence, automation, consulting, strategy, and related services (collectively, the “Services”).

This Privacy Policy explains how we may collect, use, process, disclose, retain, and protect personal information and describes privacy rights and choices that may apply depending on your location and applicable law.

2. Scope

This Privacy Policy applies to personal information that Contractor Gorilla collects or processes in connection with:

visitors to the Site;
prospective customers and clients;
individuals who contact us, request information, schedule meetings, request consultations, or submit forms;
current and former clients and their representatives;
marketing and sales activities;
business communications;
our business operations and technology systems; and
the Services we provide, except where we process information solely on behalf of another business or client as described below.

This Privacy Policy does not necessarily apply to personal information that Contractor Gorilla processes exclusively on behalf of a client where that client determines the purposes and means of processing.

3. Categories of Personal Information We May Collect

The information we collect depends on how you interact with Contractor Gorilla and may include:

Contact and identifying information. This may include your name, company name, job title, email address, telephone number, mailing information, and other contact information.

Business and project information. This may include information about your company, industry, trade, services, geographic service areas, business objectives, website, marketing activities, advertising, customers, project requirements, budgets, goals, and other information you provide.

Account and access information. When necessary to provide Services, we may receive usernames, account identifiers, login credentials, authentication information, administrator permissions, authorization tokens, or access to websites, domains, hosting accounts, advertising platforms, analytics systems, CRM platforms, cloud storage, email systems, software, and other client-authorized accounts.

Content and materials. This may include documents, photographs, videos, logos, branding assets, website content, marketing materials, datasets, customer information, files, communications, business records, and other materials provided to us.

Transaction and billing information. This may include billing information, transaction amounts, invoices, payment status, transaction identifiers, subscription or service information, and limited payment method information received from payment processors.

Communications. We may collect information contained in emails, telephone calls, form submissions, chat messages, meetings, support requests, project communications, and other communications with Contractor Gorilla.

Internet, device, and usage information. This may include IP address, browser type, device type, operating system, referring URL, pages viewed, clicks, Site interactions, approximate geographic location derived from an IP address, cookie identifiers, advertising identifiers, timestamps, and similar technical information.

Marketing and advertising information. This may include campaign information, source and attribution information, advertising interactions, conversions, form submissions, calls, website activity, audience information, email engagement, and other analytics and marketing information.

4. Information We Receive From Third Parties

We may receive personal information from third parties, including, but not limited to, clients, referral partners, advertising platforms, search engines, analytics providers, social networks, lead sources, marketing providers, payment processors, cloud platforms, CRM systems, website providers, technology providers, data providers, and other business sources.

We may combine information received from third parties with information we collect directly where permitted by applicable law.

5. Information We Process on Behalf of Clients

As part of providing Services, Contractor Gorilla may access, store, use, transmit, modify, organize, or otherwise process personal information contained in systems owned or controlled by our clients.

This may include information contained in client websites, forms, CRM systems, customer databases, advertising accounts, analytics platforms, email systems, cloud storage, call tracking systems, artificial intelligence systems, automation platforms, marketing platforms, and other business systems.

When Contractor Gorilla processes personal information solely on behalf of a client and according to that client’s instructions, the client may act as the business, controller, data owner, or other party responsible for determining how the information is used.

If your personal information was collected by or on behalf of one of our clients, requests concerning that information may need to be directed to the applicable client. Where required, Contractor Gorilla may assist clients in responding to appropriate privacy requests.

6. Cookies, Analytics, Advertising, and Tracking Technologies

The Site may use cookies, pixels, tags, scripts, local storage, conversion tracking, advertising identifiers, call tracking, analytics technologies, session analytics, heatmaps, attribution tools, and other tracking, advertising, or measurement technologies.

We may use third-party analytics, advertising, marketing, tracking, and measurement technologies, including, but not limited to, services provided by Google, Meta, Microsoft, LinkedIn, call tracking providers, website analytics providers, behavior analytics providers, advertising networks, social media platforms, and similar technology providers.

The specific technologies and providers we use may change over time without requiring an update to this Privacy Policy.

These technologies may collect information including IP address, browser information, device information, Site activity, referring source, pages viewed, clicks, form activity, conversions, calls, advertising interactions, approximate location, cookie identifiers, advertising identifiers, and similar information.

We may use this information to operate and improve the Site, analyze visitor activity, understand user behavior, measure advertising effectiveness, attribute leads and conversions, develop audiences, deliver or measure advertising, prevent fraud, improve our Services, and support other legitimate business and marketing purposes.

Most web browsers allow users to block or delete certain cookies through browser settings. Disabling cookies may affect Site functionality and may not prevent all forms of online tracking, analytics, advertising, attribution, or measurement.

7. How We Use Personal Information

We may use personal information for purposes including:

responding to inquiries and communications;
providing consultations and preparing proposals;
providing, administering, supporting, and improving our Services;
designing, developing, maintaining, hosting, managing, and optimizing websites and digital systems;
providing SEO, advertising, analytics, marketing, branding, artificial intelligence, automation, and related Services;
accessing and working within systems that clients authorize us to use;
maintaining client and business records;
billing, payment processing, accounting, and financial administration;
providing client service and technical support;
communicating regarding projects, Services, accounts, or business matters;
sending marketing, sales, educational, promotional, or other business communications where permitted by law;
personalizing, developing, or improving advertising and marketing;
measuring marketing, advertising, and Site performance;
conducting analytics and business intelligence;
detecting and preventing fraud, abuse, security incidents, or unlawful activities;
protecting our Site, systems, accounts, clients, business, and legal rights;
enforcing contracts and other agreements;
complying with legal, regulatory, accounting, tax, insurance, contractual, or governmental requirements; and
other legitimate business purposes consistent with the circumstances in which information was collected or as otherwise permitted by law.

8. Marketing Communications

Contractor Gorilla may use information submitted to us or otherwise lawfully obtained to communicate about Contractor Gorilla, our Services, products, promotions, offers, educational information, business opportunities, updates, and other marketing or sales communications.

You may unsubscribe from marketing emails by using the unsubscribe mechanism provided in an email or by contacting legal@contractorgorilla.com.

If we use SMS, telephone, or other electronic communications for marketing, we will do so subject to applicable requirements where those requirements apply.

Opting out of promotional communications does not prevent us from sending transactional, service-related, account-related, legal, billing, security, or other non-promotional communications.

9. How We Disclose Personal Information

We may disclose personal information to categories of recipients including:

Technology and service providers that provide cloud storage, website hosting, email, communications, CRM, project management, artificial intelligence, automation, analytics, advertising, call tracking, cybersecurity, data storage, backup, development, hosting, and other business technology;
Payment processors and financial service providers, including providers such as PayPal, Stripe, and similar services;
Advertising, analytics, and marketing providers that help operate, measure, optimize, attribute, or deliver marketing and advertising;
Contractors, consultants, freelancers, vendors, and professional service providers that assist us with our business or client Services;
Clients when information is collected, generated, accessed, or processed in connection with Services performed for that client;
Professional advisors such as lawyers, accountants, auditors, insurers, and consultants;
Government agencies, regulators, courts, law enforcement, or other parties where disclosure is required or permitted by law or reasonably necessary to protect rights, safety, security, or property; and
Participants in business transactions involving an acquisition, merger, financing, reorganization, investment, sale of assets, sale of the business, bankruptcy, or similar transaction.

The specific third parties and service providers we use may change as our business and Services evolve.

10. Sale, Sharing, and Targeted Advertising

Contractor Gorilla does not currently sell personal information to third parties for monetary consideration as part of our ordinary business practices and does not currently rent personal information.

However, we use advertising, analytics, marketing, and tracking technologies that may disclose identifiers, device information, internet or network activity, advertising information, approximate location, and Site interaction information to advertising, analytics, marketing, social media, or technology providers.

Depending on the law applicable to a particular individual or activity, some disclosures involving advertising or analytics may legally be classified as a “sale,” “sharing,” or processing for “targeted advertising,” even when Contractor Gorilla does not receive money in exchange for the information.

Where applicable law gives you a right to opt out of a particular activity and that law applies to Contractor Gorilla and the processing involved, you may submit a request using the methods described below.

Contractor Gorilla reserves the right to modify its business and data practices in the future, including practices relating to the sale, rental, disclosure, or sharing of information. Before implementing a materially different practice, we will update this Privacy Policy and provide any notice, consent opportunity, opt-out mechanism, or other procedure that is legally required and applicable at that time.

11. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected or processed, including providing Services, administering client relationships, maintaining business records, complying with contracts, resolving disputes, enforcing agreements, protecting legal rights, maintaining security, and satisfying accounting, tax, regulatory, legal, or other legitimate business requirements.

Retention periods may vary depending on the type of information, the relationship involved, applicable contracts, business requirements, and applicable law.

When information is no longer reasonably necessary, we may delete, anonymize, aggregate, archive, or otherwise dispose of it as appropriate.

12. Data Security

Contractor Gorilla uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, acquisition, loss, misuse, alteration, disclosure, or destruction.

We may rely on third-party providers for hosting, infrastructure, authentication, encryption, security, backup, data storage, monitoring, and related functions.

No method of transmission, storage, processing, or security is completely secure. Accordingly, we cannot and do not guarantee absolute security.

13. Your Privacy Rights and Choices

Privacy rights vary by jurisdiction. Depending on where you live, the nature of our relationship with you, the type of information involved, and whether a particular law applies to Contractor Gorilla, you may have rights that include:

confirming whether we process personal information about you;
requesting access to certain personal information;
requesting correction of inaccurate personal information;
requesting deletion of certain personal information;
requesting a portable copy of certain personal information;
opting out of certain sales or sharing of personal information;
opting out of processing for targeted advertising where applicable;
opting out of certain legally defined profiling activities where applicable;
limiting particular uses of sensitive personal information where applicable;
withdrawing consent where a particular processing activity legally depends on consent;
objecting to or restricting particular processing where applicable; and
exercising applicable privacy rights without unlawful discrimination or retaliation.

These rights are not absolute and may be subject to exceptions, exemptions, verification requirements, legal limitations, and other conditions under applicable law.

To submit a privacy request, you may contact us using one of the following methods:

Email: legal@contractorgorilla.com
Phone: (888) 603-6695
Online: https://contractorgorilla.com/contact-us/ and include “Privacy Request” in your message.

Please identify the privacy right you wish to exercise and provide information reasonably necessary for us to locate relevant records, verify your identity where required, and process the request.

We may request additional information when reasonably necessary or permitted by law to authenticate a request, prevent fraud, protect another person’s information, or determine whether a particular right applies.

We may deny, limit, or decline requests where permitted by applicable law, including where an exemption applies, a request cannot reasonably be verified, information must be retained for lawful purposes, the request is excessive or abusive, or another lawful basis permits us to retain or process the information.

We will respond within the period required by applicable law where such law applies.

14. Jurisdiction-Specific Privacy Laws

Contractor Gorilla is based in Texas, United States, and primarily provides business-to-business Services, although our Site and Services may be accessed or used by individuals and businesses located in other states and countries.

Privacy and data protection requirements vary significantly by jurisdiction. A particular state, federal, local, national, or international privacy law applies only when its legal requirements for applicability and jurisdiction are satisfied.

Nothing in this Privacy Policy should be interpreted as voluntarily subjecting Contractor Gorilla to a privacy law that would not otherwise apply, waiving an exemption, expanding the territorial or substantive reach of a law, or voluntarily granting a privacy right beyond what applicable law requires.

Where a mandatory privacy or data protection law applies to Contractor Gorilla and grants non-waivable rights or imposes non-waivable obligations, Contractor Gorilla will honor those rights and obligations to the extent legally required.

Where legally permitted, Contractor Gorilla expressly reserves all exemptions, exclusions, defenses, limitations, exceptions, safe harbors, thresholds, business-to-business exemptions, processor or service-provider protections, and other protections available under applicable privacy and data protection laws.

15. No Expansion of Legal Rights

This Privacy Policy is intended to provide transparency concerning Contractor Gorilla’s privacy practices. Except where applicable law provides otherwise, this Privacy Policy is not intended to create contractual rights, fiduciary duties, causes of action, remedies, representations, warranties, or obligations beyond those otherwise required by applicable law.

A description of a privacy right in this Privacy Policy does not mean that the right applies to every individual or every processing activity. Rights apply only where the relevant law applies and its statutory requirements are satisfied.

Nothing in this Privacy Policy constitutes a waiver by Contractor Gorilla of any legal exemption, defense, limitation, or protection.

16. International Visitors and Transfers

Contractor Gorilla is based in Texas, United States. If you access the Site, communicate with us, or receive Services from outside the United States, information may be transferred to, stored in, accessed from, or processed in the United States and other countries where Contractor Gorilla or our service providers operate.

Privacy and data protection laws in those jurisdictions may differ from those in your country.

Where applicable law legally requires specific safeguards or mechanisms for an international transfer and that requirement applies to Contractor Gorilla, we will use safeguards or mechanisms as required.

17. Sensitive Personal Information

We do not generally require Site visitors to provide Social Security numbers, government identification numbers, financial account credentials, health information, biometric identifiers, precise geolocation, or other sensitive categories of personal information unless reasonably necessary for a legitimate business purpose.

Please do not provide sensitive personal information that we have not requested.

If sensitive personal information is processed, we will handle it in accordance with applicable law to the extent such law applies.

18. Children

The Site and Contractor Gorilla’s Services are intended primarily for businesses and adults and are not directed to children.

We do not knowingly collect personal information directly from children under 13 through the Site.

If you believe that a child has submitted personal information to Contractor Gorilla improperly, contact legal@contractorgorilla.com.

19. Third-Party Websites, Platforms, and Services

The Site may link to or interact with websites, applications, platforms, software, or services operated by independent third parties.

Those parties maintain their own privacy, security, and data practices. Contractor Gorilla is not responsible for the privacy, security, content, availability, or practices of independent third parties.

We encourage you to review applicable third-party privacy policies before providing information to them.

20. Business Transfers

Personal information may be disclosed, transferred, assigned, or otherwise made available as part of an actual or proposed merger, acquisition, investment, financing, restructuring, reorganization, bankruptcy, sale of assets, sale of the business, or similar corporate transaction.

Any successor or acquiring organization may continue to use personal information in accordance with applicable law and the privacy policy or notices applicable after the transaction.

21. Legal Disclosures

We may retain, use, preserve, or disclose personal information where we reasonably believe doing so is necessary or appropriate to comply with law, legal process, court orders, governmental requests, regulatory requirements, contractual obligations, investigations, or enforcement activities, or to protect the rights, safety, security, property, or interests of Contractor Gorilla, our clients, our users, or others.

22. Severability and Applicable Law

If any portion of this Privacy Policy is found to be invalid, unlawful, or unenforceable under applicable law, that portion will be interpreted or limited to the maximum extent permitted while preserving its intended purpose.

Any invalid or unenforceable portion will not affect the validity or enforceability of the remaining provisions.

Except where mandatory applicable law requires otherwise, matters relating to this Privacy Policy will be governed by the laws of the State of Texas.

23. Changes to This Privacy Policy

We may modify this Privacy Policy at any time to reflect changes in our business, Site, Services, technology, providers, data practices, regulatory requirements, or applicable law.

When the Privacy Policy is updated, we will post the revised version at https://contractorgorilla.com/privacy/ and update the “Last updated” date.

Where applicable law requires additional notice, consent, or other action before a particular change becomes effective, we will provide that notice or take that action to the extent legally required.

24. Related Terms

Your use of the Site is also subject to our Terms of Service.

25. Contact Us

Contractor Gorilla, LLC
Texas, United States
Email: legal@contractorgorilla.com
Phone: (888) 603-6695
Website: https://contractorgorilla.com/